Solutions on Time LLC - Make sure to have a contract with this company

Not resolved

We had a leak with our washer machine.So we found the name of this company "Solutions on time" and hire Mr.

Carlos Pompeo. When we spoke on the phone, I explained that I had recently hired a handyman to repair it but never did and also made us ordered a part which was never installed. I hired Carlos on the phone and agree to pay him $75 to repair the leak. When Carlos came to repair the washer, my husband explained the situation again and Carlos started installing the part without detecting what was the cause of the leak.

My husband paid him the $75 thinking that he had fixed the issue. The leak was never fixed and of course we called Carlos to come back because it keep leaking. The second time he wanted us to pay him additional $50 because he had to come back twice for the same issue he was hired for and that he NEVER fixed. He NEVER mentioned will charge more money if he had to come back for the same issue he was hired for.

We tried to contact Carlos for a week and never call us back. Very unprofessional.

We don't recommend this company at all.

Be careful with this company and I recommend to have a contract before you hire them.You may lose you money like me.

Review about: Whirlpool Washing Machine.

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